top of page

Skills + Experience

I've worked as a multi-disciplinary designer and strategist on projects across the technology, healthcare, retail, music and education sectors. Hover over the yellow bars and diamonds to find out more about my skills and experience.

squiggle copy.png

Damien Newman's Design Squiggle is a simple illustration of the design process. The journey of researching, uncovering insights, generating creative concepts, iteration of prototypes and eventually concluding in one single designed solution. It is intended to convey the feeling of the journey. Beginning on the left with mess and uncertainty and ending on the right in a single point of focus: the design.

The Double Diamond is a widely accepted visual representation of the design and innovation process but my approach to service design requires a third diamond as my process seeks to expand on just discovering and defining a design problem.

Presentations

Creative Ideation

Advertising

Creative Concept Design

Communication

Product Design

Design Thinking

Key Skills:

Adobe Creative Suite
Service design
Design thinking
Workshops
User journeys
Design research
Creative concepting
Interaction design
User research
Blueprinting
Inclusive design

Key Skills:

Presentations

Creative Ideation

Creative Concept Design

Communication

Service design principles
Brand guidelines
Operations guide
Experience design

Key Skills:

Collective intelligence
Communication
Presentations
Creative Ideation
Creative Concept Design

Key Skills:

Presentations

Creative Ideation

Creative Concept Design

Communication

Social innovation

Policy design

Key Skills:

Presentations

Creative Ideation

Creative Concept Design

Communication

Co-creation with stakeholders

Community engagement

Social innovation

Policy design

Key Skills:

Visual Design

Communication
Presentations
Creative Ideation
Creative Concept Design

Key Skills:

Presentations

Creative Ideation

Creative Concept Design

Communication

Co-creation with stakeholders

Community engagement

Social innovation

Policy design

Service prototyping

Key Skills:

Adobe Creative Suite
Service design
Workshops
Journey mapping
Design research
Creative concepting
Interaction design
User research
Blueprinting
Brand guidelines

Prototyping

UX design

Key Skills:

Adobe Creative Suite
Service design
Workshops
Journey mapping
Design research
Creative concepting
Interaction design
User research
Blueprinting
Brand guidelines

Prototyping

UX design

Key Skills:

Adobe Creative Suite
Service design
Workshops
Journey mapping
Design research
Creative concepting
Interaction design
User research
Blueprinting
Brand guidelines

Prototyping

Education

Inclusive design

Key Skills:

Adobe Creative Suite
Service design
Workshops
Journey mapping
Design research
Creative concepting
Interaction design
User research
Blueprinting
Brand guidelines

Prototyping

Education

Inclusive design

Key Skills:

Presentations

Creative Ideation

Creative Concept Design

Communication

Lean / Agile methods

Design sprints

Service prototyping

User testing

Wireframing

UX design

Key Skills:

Adobe Creative Suite
Service design
Design thinking
Workshops
User journeys
Design research
Creative concepting
Interaction design
User research
Blueprinting
Inclusive design

Key Skills:

Adobe Creative Suite
Service design
Workshops
User journeys
Design research
Creative concepting
Interaction design
User research
Blueprinting
Brand guidelines

Prototyping

Key Skills:

Team Leadership

Artefact Production

Holistic Thinking

Inclusive Leadership

Curiosity and Learning

Facilitation Skills

Strategic Proposition Creation

Communication Proficiency

Product and Service Design

Innovation Knowledge

Design Tools Proficiency 

Key Skills:

Contextual enquiry

Interviews

Diary studies

Questionnaire design

Customer journey mapping

Service blueprinting

Creative workshop facilitation

Storyboarding

Persona development

Co-creation

Key Skills:

in-house

agency + freelance

bottom of page